Returns & Exchanges
At LDH Scissors, we stand behind the quality of our handcrafted tools and offer a 30-day return policy for unused items in their original packaging. We want to ensure every crafter is completely satisfied with the feel and precision of their new scissors.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization number.
- 2.Prepare the Package
Carefully pack your scissors in their original LDH branded box and protective sleeve to prevent any damage to the blades during transit.
- 3.Ship to LDH
Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our distribution center.
- 4.Quality Inspection & Refund
Once our team inspects the tools to ensure they are in original condition, your refund will be processed to your original payment method within 5-7 business days.
